When I have a negative employee, I ensure not to argue with them but listen to what they have to say

This is a discussion question in my class that needs to be answer. Please use own words

When I have a negative employee, I ensure not to argue with them but listen to what they have to say. Debating with them will only make things worse. Next, I would just speak about light topics that will not inspire any negativity. Discover areas that makes her feel positive. These are some of the things that you can do.

Class, what else can be done to turn this employee around?

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