Dealing with Conflict in the Workplace

Write a 265- to 350-word paper that includes the following:

  • Describe the type of conflict illustrated in the scenario.
  • Identify strategies the manager could use to resolve the conflict between Emma and Isabella to create a supportive climate again.
  • Explain how the defensive climate created by the conflict will affect the workplace relationship between Emma and Isabella.
    • Discuss the impact it could have on the other clinic staff and the consumers who use the clinic.

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