Busn 420 main post week 5

Week 5: Dialogue


Please respond the following assignment in the Dialogue area of Blackboard:

Post a message that explains and discusses why it is important for businesses to use CRM strategies to manage their customer information. Support your post with at least two peer-reviewed scholarly journal references.

In addition, describe from a biblical worldview how businesses can utilize CRM strategies in order to better serve their consumers.

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